General
Our general conditions of sale apply to all orders made.
Conclusion of the contract
The contract is concluded in accordance with the provisions relating to Swiss law of obligations. A confirmation is sent after the order is finalized after payment for purchases by credit card.
Price / Payment methods
The prices result from the conclusion of the contract which appear on the attached specific price list. Our prices are in CHF, VAT included. We accept the following payment methods: Visa, MasterCard, TWINT, PayPal, PostFinance Card, PostFinance E-Finance.
Deliveries to Switzerland and the Principality of Liechtenstein
The order deadline for deliveries is set for the next day at 3 p.m. Deliveries are made from Tuesday to Saturday from approximately 7 to 9 am by Swiss Post, except on public holidays. The package must be received in person because the shipment is done in boxes with ice pads and a cold chain. Shipping is only to Switzerland and Liechtenstein, other countries must make a special request. Delivery is by night express by Swiss Post and the shipping costs are 20 CHF for orders under 300 CHF.
Delivery and billing address
The customer undertakes to inform us when placing the order of any changes to the delivery and billing addresses.
Complaints
Any damaged or defective delivery must be communicated to us immediately by telephone or in writing upon receipt. The customer will receive individual instructions on how to proceed.
Credit card
The final validation of an order is only possible with the data of a valid credit card number. If the card data is incorrect, the purchase will not be retained despite automatic confirmation.
Confirmation
You will automatically receive a confirmation of your order to your email address. This confirmation again mentions the exact details of your purchase and constitutes a copy of your invoice.
Data protection
We do not pass on or sell your name, address or other personal data to third parties.
Administration
Delta Taurus AG
Bahnhofstrasse 9
CH-6460 Altdorf (UR
